Booking Policy
A deposit for 50% is required to reserve your space a month before arrival. This deposit is refundable if our agency has not paid any Government levy, Accommodation & park fees.
Visa, MasterCard, Maestro, American Express Credit Cards and
PayPal are accepted for the initial deposit.
Cancellation and Refunds
Notification of cancellation must be made in writing to Umbwe Gate Tours & Safaris Ltd. At
the time we receive the cancellation, all moneys will be refunded less the following
cancellation charges, deducted from the total land only price:
- 91 days or more before departure: Cancellation fees equal the amount of your deposit
- 90 to 61 days before departure: 50% of the package price is non-refundable
- 60 to 46 days before departure: 65% of the package price is non-refundable
- 45 days or less before departure: 100% of the package price is non-refundable
- Within 90 days prior to departure cancellation fees will apply. You may also be responsible for any fees imposed by hotels, airlines etc., that are over and above your land arrangements, due to your cancellation of your original date bookings.
Please note that no partial refunds will be given for unused meals, hotel rooms,
airport transfers etc., for any reason whatsoever. Umbwe Gate Tours & Safaris Ltd. Reserves
the right to increase the tour price in the event of cost increases due to changes in
airfares, currency fluctuations, park fee increases, fuel surcharges, taxes, etc.
Umbwe Gate Tours & Safaris Ltd. is not responsible for expenses incurred by trip members
in preparing for the trip (e.g., visa fees, immunizations, insurance, equipment, etc.)
or for any necessary additional travel arrangements should you embark from home
before the group departure date. Accommodations are subject to change.